Cancellation Policy

The following cancellation policy is directed exclusively at consumers within the meaning of Section 13 of the German Civil Code (BGB). Accordingly, a consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither to his commercial nor to his independent professional activity.

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day where you or a third party named by you, who is not the carrier, has or has taken possession of the goods, provided that you have ordered one or more goods under a single order and these are or will be delivered in a uniform manner. To exercise your right of revocation, you must notify us (COLORSPAZE LTD, Akropoleos 27 5282 Paralimni, Ammochostos CYPRUS, Phone: +357 99539389, opening hours: workdays from 12am to 1pm, email: info@upcrate.art) by means of a clear statement (e.g. a letter sent by post, e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you revoke this contract, we are obliged to refund all payments we have received from you, including delivery costs (except for additional costs arising from you choosing a different type of delivery than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day we receive notification of your revocation of this contract. For this refund, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this refund. We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to the following address without undue delay and in any event no later than fourteen days from the day on which you inform us of the revocation of this contract:

Güstrower Werkstätten GmbH

Koppelweg 14

D-18273 Güstrow

Germany

The deadline is met if you dispatch the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this loss in value is due to handling that was not necessary to ascertain the nature, characteristics, and functioning of the goods.

Sample revocation form

(If you want to cancel the contract, please fill out this form and send it back).

  • - To: COLORSPAZE LTD Akropoleos 27 5282 Paralimni, Ammochostos CYPRUS email: info@upcrate.art
  • - I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
  • - Ordered on (*)/received on (*)
  • - Name of the consumer(s)
  • - Address of the consumer(s)

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