Cancellation Policy

The following cancellation policy is directed exclusively at consumers within the meaning of Section 13 of the German Civil Code (BGB). Accordingly, a consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither to his commercial nor to his independent professional activity.

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day where you or a third party named by you, who is not the carrier, has or has taken possession of the goods, provided that you have ordered one or more goods under a single order and these are or will be delivered in a uniform manner. To exercise your right of revocation, you must notify us (COLORSPAZE LTD, Makariou 57, Flat/Office 1, 7100 Aradippou, Larnaca, CYPRUS, Phone: +49 177 543 39 13, opening hours: workdays from 12am to 1pm, email: info@upcrate.art) by means of a clear statement (e.g. a letter sent by post, e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to the below address immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract.

Kultur&gut

Manuel Friese

Bahrenfelder Strasse 260

D-22765 Hamburg

Germany

The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

Sample revocation form

(If you want to cancel the contract, please fill out this form and send it back).

  • - To: COLORSPAZE LTD Makariou 57, Flat/Office 1, 7100 Aradippou, Larnaca CYPRUS email: info@upcrate.art
  • - I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
  • - Ordered on (*)/received on (*)
  • - Name of the consumer(s)
  • - Address of the consumer(s)

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